Enjoy protection from payment to delivery on Nitilda.com
Trade Assurance covers every stage of your purchasing journey
We provide buyers on Nitilda.com with secure ways to pay, protect against unforeseen circumstances such as product or shipping issues, and mediate between buyers and suppliers to resolve any issues related to the purchase.
500K+
Trade Assurance orders
30K+
Purchased from us
100+
Suppliers
50+
Products
How we protect your purchases on Nitilda.com
Trade Assurance makes it easier and safer for both buyers and suppliers to do business globally. Here is how it works.
01
Start Trade Assurance order
You reach an order agreement with a supplier on Nitilda.com.
02
Pay through Nitilda.com
Check out with an online payment method or make a wire transfer via Nitilda.com.
03
Payment held in escrow
Your payment is held in escrow and released to the supplier after the product is received and confirmed.
04
Get money back if order terms are not met
We will assist you in reaching a resolution, including refunds or compensation for order issues.
Safe & easy payments
Every payment you make through Nitilda.com is encrypted, secure, and processed in as quickly as 2 hours.
Pay with any major online payment method or make a bank-to-bank wire transfer, all in your local currency.
You may also be eligible for flexible financing, such as Payment Terms: 30/60 Days* to free up your cash flow.
*For eligible buyers
Money-back policy
Claim a refund to get your money back if your order has not been shipped, goes missing, or arrives with defects, incorrect items, damages, or other product-related issues.
If you are in an eligible country*, you can also take advantage of our Easy Return service to return defective products locally for free.
Shipping & logistics services
Reduce inventory uncertainty knowing your order will be delivered by a fixed date or you receive platform compensation with our On-time Delivery Guarantee.
With Nitilda.com Logistics, you can enjoy the reliability of our own logistics network and track your shipment in real-time for most countries and regions around the world.
